Privacy Policy

1. Introduction

At Sello Real, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data. By using our services, you agree to the terms outlined in this policy.

2. Information We Collect

We collect the following types of information:

  • Personal Information: This includes your name, email address, phone number, payment information, government-issued IDs (for notary purposes), and document details.

  • Usage Data: We collect information automatically when users interact with our site, such as browser type, device type, and IP address.

3. How We Use Your Information

At Sello Real, we use your personal information for the following purposes:

  • To provide notary services: Your personal information is used to verify your identity and process your documents for remote online notarization (RON), Apostille, or translation services.

  • To process payments: We use your payment information to process fees for the services rendered.

  • To improve customer service: We may use your data to respond to inquiries, customize your experience, and enhance the services we offer.

  • For legal and regulatory compliance: Your information may be used to comply with applicable legal requirements and regulations, such as retaining notarized documents as required by law.

4. Information Sharing and Disclosure

We do not share or sell your personal information to third parties. However, we may share your information with trusted third parties such as payment processors, CRM platforms like Cyberize It and BlueNotary, and others necessary to perform the services.

We may also disclose your information if required by law, such as in response to a subpoena or other legal processes.

5. Data Security

We use industry-standard encryption and security technologies to protect your personal information during online notarization sessions and document processing. While we take reasonable precautions to safeguard your information, no security system is 100% secure, and we cannot guarantee the absolute security of your data.

6. Retention of Data

We retain your personal information only for as long as necessary to provide our services and comply with legal or regulatory requirements. Once the retention period expires, your information will be securely deleted or anonymized.

Certain information, such as notarized documents, may be retained for longer periods as required by state law or other legal obligations. We ensure that all data is handled securely and in accordance with applicable regulations.

7. User Rights and Control Over Your Data

You have the following rights regarding your personal data:

  • Right to Access: You have the right to request access to the personal data we hold about you and request corrections if necessary.

  • Right to Deletion: You have the right to request the deletion of your personal information, subject to certain exceptions, such as compliance with legal obligations.

  • Opt-Out Options: You can opt out of receiving promotional emails or marketing communications at any time by following the unsubscribe instructions in our emails or by contacting us directly.

8. Cookies and Tracking Technologies

We use cookies to enhance your experience, analyze site traffic, and personalize content. By using our website, you consent to the use of cookies.

We may use third-party services like Google Analytics to collect information about your use of our website. This data is anonymized and used only for analytical purposes.

9. Children’s Privacy

While our services are generally intended for adults, we may notarize documents for minors, such as travel documents, provided that the minor is accompanied by a legal guardian. We do not knowingly collect personal information from minors without the consent of a legal guardian.

If you are a guardian and believe we have inadvertently collected data from a minor without your consent, please contact us immediately so we can take appropriate action.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, and the updated policy will be effective as soon as it is posted. We encourage you to check this page regularly to stay informed about how we protect your information.

The date of the most recent update will always be displayed at the bottom of this page.

11. Contact Information

For any questions or concerns about this Privacy Policy or how we handle your personal information, please reach out to us through the contact information provided on our website.

This is your complete Privacy Policy ready for your website! Feel free to copy and paste it into your website's privacy policy section. Let me know if you need anything else!

Last Updated: March 3, 2025